id
|
|
trackid
|
|
name
|
|
email
|
|
category
|
|
priority
|
|
subject
|
|
message
|
|
message_html
|
|
dt
|
|
lastchange
|
|
firstreply
|
|
closedat
|
|
articles
|
|
ip
|
|
language
|
|
status
|
|
openedby
|
|
firstreplyby
|
|
closedby
|
|
replies
|
|
staffreplies
|
|
owner
|
|
assignedby
|
|
time_worked
|
|
lastreplier
|
|
replierid
|
|
archive
|
|
locked
|
|
attachments
|
|
merged
|
|
history
|
|
custom1
|
|
custom2
|
|
custom3
|
|
custom4
|
|
custom5
|
|
custom6
|
|
custom7
|
|
custom8
|
|
custom9
|
|
custom10
|
|
custom11
|
|
custom12
|
|
custom13
|
|
custom14
|
|
custom15
|
|
custom16
|
|
custom17
|
|
custom18
|
|
custom19
|
|
custom20
|
|
custom21
|
|
custom22
|
|
custom23
|
|
custom24
|
|
custom25
|
|
custom26
|
|
custom27
|
|
custom28
|
|
custom29
|
|
custom30
|
|
custom31
|
|
custom32
|
|
custom33
|
|
custom34
|
|
custom35
|
|
custom36
|
|
custom37
|
|
custom38
|
|
custom39
|
|
custom40
|
|
custom41
|
|
custom42
|
|
custom43
|
|
custom44
|
|
custom45
|
|
custom46
|
|
custom47
|
|
custom48
|
|
custom49
|
|
custom50
|
|
due_date
|
|
overdue_email_sent
|
|
satisfaction_email_sent
|
|
satisfaction_email_dt
|
|